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Pings => Otter Browser Forum => Topic started by: rhubarbpieguy on 2015-05-27, 15:51:08

Title: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-27, 15:51:08
For about a month I've been unable to access linuxfromscratch.org.  I receive "Connection closed by remote server."  I've visited that site for years with Opera and can still access it with other browsers.

I assumed this to be an Opera problem and reported the site with "Report a Site Problem..." without success.  However, I find I also cannot access linuxfromscratch.org with Otter 0.9.06-dev.  I receive a blank screen only.

I'm posting this not to report a site problem, but to suggest perhaps Otter is carrying over something from Opera it should not.  I assume linuxfromscratch.org made a change not liked by Opera.  However, it apparently doesn't faze other browsers and perhaps Otter should be in that camp.
Title: Re: Site problem with Opera and Otter.
Post by: ersi on 2015-05-27, 19:25:20
Which browsers work for you with linuxfromscratch.org ? (For me all browsers work, including Otter and old Opera.)
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-27, 21:27:05
Firefox 37.0.1 on my box and Internet Explorer on a friend's.  I run Linux Opera 12.16.

Perhaps I made an incorrect assumption.  Can others access linuxfromscratch.org with Linux Otter 0.9.06-dev?
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-05-28, 18:22:38
@rhubarbpieguy, works for me in both.
Are you using any custom settings, like different UA string etc. for that site or globally?
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-29, 12:26:26
I'm using no custom settings to my knowledge.  I now assume I must have made some change to Tools/Preferences.  But I made zero changes to my Otter settings.  I simply built Otter with cmake and attempted to access linuxfromscratch.org.

I'm afraid I'm guilty of a badly-thought-out post.  It's just that I assumed it was an Opera problem as Firefox works and when I noticed Otter presented the same situation ...  linuxfromscratch.org is the only site I can't access which is strange.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-05-29, 15:42:18
@rhubarbpieguy, could you please try to reproduce that issue using our minimal test case?
https://github.com/OtterBrowser/test-qtwebkit
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-29, 21:06:51

@rhubarbpieguy, could you please try to reproduce that issue using our minimal test case?
https://github.com/OtterBrowser/test-qtwebkit


I'd be happy to.  I downloaded and unzipped the file, but I'm sketchy on how to install and run it.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-05-31, 11:52:30
@rhubarbpieguy, it's a qmake project, you can use QtCreator or command line, something like:
Code: [Select]
qmake test-qtwebkit.pro
make
./test-qtwebkit
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-31, 15:41:08
Thank you, it loads after building with qmake, but what/how am I to test?  I assume I'm to attempt loading linuxfromscratch.org, but how?  From the command line?  Using a script?
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-05-31, 17:43:23
@rhubarbpieguy, you just need to type full URL (including http://) into text input on the top and press enter.
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-31, 21:34:08
Is it displaying properly?  I've attached what I see and don't see an input line for a url.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-05-31, 21:49:09
@rhubarbpieguy, almost, it should look more like this:
http://simplest-image-hosting.net/png-0-pt2852
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-05-31, 22:21:44
OK, I finally got it and linuxfromscratch.org comes up perfectly with test-qtwebkit.  What does that tell us?  What am I doing wrong with Opera/Otter?
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-06-01, 10:30:06
@rhubarbpieguy, this might require more complex debugging, if you have some free time then I would suggest discussing that on our IRC channel tomorrow (today I'm busy with final touches before releasing next beta).
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-06-01, 19:22:30
Good news/bad news.  The good news is I can now access linuxfromscratch.org with Opera and Otter.  The bad news is I don't know how I fixed the problem.

I basically reinstalled my OS and programs, which I do periodically anyway.  Both Opera and Otter brought up linuxfromscratch.org straight away.  It seems the problem wasn't with either my Opera or Otter programs or their respective parameters.

That only one site caused me problems makes little sense to me, but what do I know?  I'm tempted to add [SOLVED] to the Subject line but as I don't understand the solution ...  Bottom line, it appears this was a rhubarbpieguy, and not an Otter problem.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-06-01, 21:06:03
@rhubarbpieguy, it's hard to determine now what exactly caused that issue, let me know if it will resurface in future, then we could try to find out what it was. ;-)
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-06-05, 22:46:10

@rhubarbpieguy, it's hard to determine now what exactly caused that issue, let me know if it will resurface in future, then we could try to find out what it was. ;-)


Unfortunately, I'm back as the problem has recurred.  It has broadened, as in addition to linuxfromscratch.org, I've been unable to access rolandgarros.com and other sites.  Unfortunately, the problems are sporadic.  I can access those sites at times.

But in every case I've been able to access the problem site with Firefox and test-qtwebkit.  I contacted my ISP with zero success.  So, as the common thread seems to be Opera/Otter, I'm back.

I've done nothing new to my box to my knowledge but obviously can't exclude an error on my part.  I'm still on Linux Opera 12.16 but upgraded to Otter 0.9.06 beta 6.
Title: Re: Site problem with Opera and Otter.
Post by: Freeman on 2015-06-06, 06:31:57
Blank screen, sporadic character and "Connection closed by remote server" message, points to problems with network connection, probably trace route. Try ask your ISP support.

Opera 12 and Otter internally are completely different, so the problem is outside of them.
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-06-06, 12:35:43
That makes sense to me, which is why I mentioned I'd contacted my ISP.

However, it doesn't make sense in that with each instance I immediately check the problem site with Firefox and test-qtwebkit.  The problems occur only with Opera/Otter.

My ISP is treating my connection differently based on my browser?  The problem would be easier if it were consistent, but that's probably what makes it a problem.



Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-06-06, 15:38:08
@rhubarbpieguy, we can start debugging with something simple, for example checking if changing UA helps, or disabling cookies (you can disable them for that specific site using Website Preferences) and then checking if it works when opened in private tab.
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-06-06, 16:15:54

@rhubarbpieguy, we can start debugging with something simple, for example checking if changing UA helps, or disabling cookies (you can disable them for that specific site using Website Preferences) and then checking if it works when opened in private tab.


This is perhaps oppertune as linuxfromscratch.org won't load with Opera as I compose this, but does with Firefox AND Otter.  This the first time I remember that a problem site doesn't work with Opera but does with Otter.

I disable JavaScript globally and enable it on a per site basis only when necessary.  I mark "Accept cookies only from the site I visit" and "Delete new cookies when exiting Opera."  I changed my cookie settings to "Accept cookies" and "Never accept cookies"; reloading each time with no success.  Although a stretch, I also enabled JavaScript for the site without success.

It may still simply be my ISP.  But I contacted them when I had a non-responsive site with Opera but had that site up with Firefox.  They supposedly checked my connection and gave a thumbs up.  When I asked if they were possibly throttling down my speed based on browser they basically said "are not, are not."

I was pleasant in asking the question but was not surprised by their answer.  I'm really at a loss on this one and do appreciate your help.  However, if this isn't Opera/Otter related and you can suggest a more appropriate forum I'll move the question there.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-06-06, 16:24:41
@rhubarbpieguy, have you tried changing UA and private tab (it does a bit more than just disabling cookies ;-))?
You said that it was blank page and not an error page, could you please check source if it is empty (Ctrl+U or action in context menu and View menu)?
I've heard that sometimes QtWebKit fails to render a page.
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2015-06-06, 22:29:57

@rhubarbpieguy, have you tried changing UA and private tab (it does a bit more than just disabling cookies ;-))?
You said that it was blank page and not an error page, could you please check source if it is empty (Ctrl+U or action in context menu and View menu)?
I've heard that sometimes QtWebKit fails to render a page.


Sorry, I missed the private tab earlier.  I'll try private tab and check source next time things act up.  All sites are coming up now without problems.
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-08-30, 12:51:22
I don't now if this is the right place to report it, but Otter crashes at www.dn.pt
Maybe it's the website code that is incorrect, I have no idea. (I remember that web standards coding was a problem with the old Opera, there was even a thread just for reporting those sites.)
That website is one of the main newspapers here.
Title: Re: Site problem with Opera and Otter.
Post by: ersi on 2015-08-30, 13:38:35

I don't now if this is the right place to report it, but Otter crashes at www.dn.pt
Maybe it's the website code that is incorrect, I have no idea. (I remember that web standards coding was a problem with the old Opera, there was even a thread just for reporting those sites.)
That website is one of the main newspapers here.

Cannot reproduce. How did you manage to make it crash?
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-08-30, 14:16:58
Cannot reproduce. How did you manage to make it crash?

Just open it... it freezes while loading the page and I had to kill the Otter process in order to get a way out. This happens every time I try it.
Title: Re: Site problem with Opera and Otter.
Post by: ersi on 2015-08-30, 15:14:13

Cannot reproduce. How did you manage to make it crash?

Just open it... it freezes while loading the page and I had to kill the Otter process in order to get a way out. This happens every time I try it.

That's not a crash. That's a freeze. And no, I cannot reproduce the freeze either.

I can go to the website and click around just fine. I haven't clicked on any ads though. I did this with a fresh profile, i.e. everything enabled that is enabled out of the box.

I am on a netbook with 1 GB RAM. Otter works okay with that website. I will update Otter in a few days and try again.
Title: Re: Site problem with Opera and Otter.
Post by: Frenzie on 2015-08-30, 15:30:44
Could be related to the version of Qt. The Ubuntu 14.04 LTS release comes with Qt 5.2.
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-08-30, 15:53:05
That's not a crash. That's a freeze.

Okay....
Be it whatever it is, I can't use it.
Could be related to the version of Qt. The Ubuntu 14.04 LTS release comes with Qt 5.2.

Don't know if it helps but the version I use it's Ubuntu 15.04 (vivid) and Otter 0.9.07 weekly #83.
Title: Re: Site problem with Opera and Otter.
Post by: Frenzie on 2015-08-30, 15:57:43
Don't know if it helps but the version I use it's Ubuntu 15.04 (vivid) and Otter 0.9.07 weekly #83.

What does it say in "about Qt"? (Under help) I'm guessing 5.4? The website seems to be working okay for me in both 5.3 and 5.5 though, so maybe that's the wrong path to investigate.
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-08-30, 16:11:51
Qt version 5.4.1.
Title: Re: Site problem with Opera and Otter.
Post by: ersi on 2015-08-30, 17:33:08
My Qt is 5.5.0. Could be the right path to investigate...
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-08-31, 15:50:40
@Belfrager, I've checked that site with Qt 5.5.0 and got temporary freeze, it seems that this webpage is simply heavy.
Does it happen after disabling JavaScript globally or for that host?
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-09-01, 10:59:59
It doesn't freeze with JavaScript disabled.
Title: Re: Site problem with Opera and Otter.
Post by: Emdek on 2015-09-01, 20:36:13
@Belfrager, then apparently there was more JS than WebKit could handle...
Hopefully QtWebEngine will become more usable when Qt 5.6 will be ready.
Title: Re: Site problem with Opera and Otter.
Post by: Belfrager on 2015-09-01, 21:29:40
Thank you for the answer and keep the good work. I like your browser.
Title: Key action questions.
Post by: rhubarbpieguy on 2016-01-18, 13:33:58
Alt keys don't seem to work.  For instance, [Alt f] doesn't bring up the File menu.  In fact, File appears only as File.  None of the menu options display an underlined access letter.  I assume the problem is on my box but I see no appropriate setting.

"Enter" doesn't seem to work with F2 "Go to Page."  F2 works as it brings up "Go to Page."  However, after typing an address, "Enter" has no effect.  Shouldn't "Enter" take me to the address?

Is it still planned to add alpha access keys to the Bookmarks menu?  I really like the feature in Opera.  Unfortunately, recent releases don't seem to have it.
Title: Re: Site problem with Opera and Otter.
Post by: rhubarbpieguy on 2016-01-18, 14:19:14
My mistake,  I tagged my key questions on this topic.  I reposted the questions as a new topic.